Customer Support
Pan Pacific Hanoi
Address: 1 Thanh Nien Road, Ba Dinh District, Hanoi, Vietnam (View Map)
All bookings received 14 days prior to arrival date, get discount of 10% on the room rates.
Long Stay Offer - Valid from 01 Jan 2023 to 31 Dec 2023
All bookings with a minimum of 2 consecutive nights stay and above, get discount of 15% on the room rates.
Note: Each promotion above is inapplicable for others and extra bed rate.
Facilities of Pan Pacific Hanoi
Leisures of Pan Pacific Hanoi
Services of Pan Pacific Hanoi
Formerly: Sofitel Plaza Hotel
Located in central Hanoi, Pan Pacific Hotel forms a recognized landmark, tucked in between West Lake and the Red River. 324 tastefully decorated rooms & suites, showcasing wall-to-wall windows which provides guests panoramic views of the city. Hotel Pan Pacific Hotel has conference facilities for up to 500 people, a business centre, 2 restaurants, 3 bars and offers complimentary wireless internet in public areas. Only 5-star hotel that features a fitness centre with an all-weather swimming pool and spa. One of the focal points of the Pan Pacific Hotel is our glass-walled elevators, which command tremendous view of the surrounded lakes and the tree-lined boulevards of Hanoi.
Savour a 5 star hotel experience with the best views in the city. Pan Pacific Hotel Hotel enjoys a spectacular location rising up between the watery expanses of Truc Bach Lake West Lake and the Red River with inspiring uninterrupted panoramas. Beautiful scenery around the Hoan Kiem Lake and West Lake by which our Hanoi Old Quarter hotel is located provide much respite from the hustle and bustle of the lively and vibrant capital of Vietnam. The oldest Buddhist temple in Hanoi, the Trấn Quốc Pagoda, perched on a small island in the middle of the West Lake, presents serene and picturesque views from the rejuvenated Pan Pacific Hanoi. Gaze out upon magnificent vistas from the frameless panoramic windows of each luxury hotel room and suite. Pan Pacific Hotell is the best luxury 5-star hotel with discount rates on hotels-in-vietnam. Booking online and get special deals: instant confirmation, breakfast included with best price guarantee for your holiday or business trip in Hanoi.
| Internet: | Free! Wifi internet is available in the rooms / hotel area and is free of charged when using. |
| Parking: | Free! Parking is possible on site (reservation is not needed) |
| Restaurant/Cafe: |
Searching for an elegant Hanoi restaurant? Embark on a diverse culinary journey with our award-winning restaurants, bars and gourmet marketplaces. Choose from various authentic local and regional flavours from our highly awarded partners. Pacifica Treat yourself to an Asian and international buffet featuring the best flavours of the Pacific as well as delectable à la carte selections meticulously prepared by skilful chefs. Complemented by contemporary decor with local touches, this all-day-dining restaurant exudes a relaxing ambience and provides the ideal backdrop for business luncheons or family meals. Ming Widely lauded as one of the best Cantonese restaurants serving handcrafted dim sum in Hanoi, Ming offers great variety, authentic flavours and refined presentations of dishes. This restaurant also serves up a range of exquisite Cantonese cuisine. With its modern oriental design and private dining rooms affording impressive city views, Ming makes for an ideal venue to host corporate luncheons or family gatherings. Song Hong Bar Are you on a lookout for the best bars in Hanoi? Immerse yourself in the sophisticated setting of Song Hong Bar, a modern lounge bar where elegant decor and furnishings create the perfect backdrop for relaxation. Sip on one of our signature cocktails and savour delicious tapas as you wind down the day in style. The Summit Sip on a cocktail while admiring great views of the city in one of the best bars in Hanoi at our rooftop bar. Featuring a spectacular panorama of the city’s skyline, be sure to watch the sun setting over West Lake as evening approaches. Both indoor and outdoor seating is available. The Pastry Corner Come by The Pastry Corner for a delightful selection of pastries, homemade cakes, chocolates and macarons. This gourmet bakery in Hanoi also serves up hot and cold beverages so you can grab a quick cuppa. In-room Dining Savour an extensive range of international flavours in the comfort of your room or suite. Our in-room dining in Hanoi s available to you round-the-clock for added convenience. |
| Massage/Spa: | Unwind with a soothing massage at the in-house spa, with a range of spa treatments to choose from. Indulge in a selection of spa treatments performed by skilled therapists who will leave you feeling refreshed and rejuvenated. |
| Conference Facilities: | With our commitment as one of the finest 5-star hotels in Hanoi, Vietnam, we will meet and exceed your expectations by focusing on delivering an exceptional meeting experience. Pan Pacific Hanoi 10 meeting rooms feature the latest technology including built-in JBL audio systems LCD projectors with motorised screens and wireless internet access. Accommodating up to 130 people the Zen-inspired Hoi An room offers elegant oriental decor and natural daylight for a spectacular setting. Perched on the 19th floor Le Panorama provides sweeping views an outdoor terrace and a stately space for 260. Larger events find an inspiring setting in the Pan Ballroom. High ceilings a built-in stage and large pre-function area grace a pillarless expanse of space for up to 500 guests. All venues feature expert support from Sofitels event professionals. |
| Fitness/GYM Center: | Enjoy invigorating sessions in our fitness centre round the clock. Our personal trainers are on hand to ensure you get the best of your workout routine. Revive your senses with our range of state-of-the-art equipment in the fitness centre, as well as Jacuzzi, sauna and various scheduled sessions of Yoga, Pilates and Aerobic led by professional instructors. |
| Other Services: |
Triple Supplement (Extra bed & Meal Plan) for Luxury Room: Child: US$33 & Adult: US$ 55. Festive Dinner: Christmas Eve Dinner: US$92, New Year's Eve Dinner: US$120. |
These are general hotel policies for Pan Pacific Hanoi, as they may vary per room type, please also check the room description.
| Check-in date: | from 14:00 until later. Sooner subject to room availability. | |
| Check-out date: | until 12:00 or sooner | |
| Late check-out until 18:00 will be charged 50% of room rate. | ||
| Cancellation: |  |
Free! If cancelled or modified up to 3 days before date of arrival, NO fee will be charged. |
| If cancelled or modified after 3 days before date of arrival, 100% of the reservation will be charged. | ||
| In case of no-show, 100% of the reservation will be charged. | ||
| Child & Baby-cot: | |
Free! 2 child(ren) under 11 years old stay free of charge when using existing beds. |
|
Free! 1 child(ren) under 2 years old stay free of charge in a baby-cot. | |
| Child (age of 6 - 11) will be charged US$ 12 /child for an extra breakfast. | ||
| Pets Policy: | Pets are not allowed | |
| Room rates: | All rates are subject to change without notice if booking is still not confirmed. These rates are available only for bookings made with TUN TRAVEL and NOT available from the hotel directly. Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel. |
